RSN, text will be a vital part of how organizations communicate. Texting for business helps companies find ways to save money and communicate with their customers and employees in a medium that they prefer.
You've seen it on used on shows like American Idol and Dancing with the Stars. FYI texting is not just for teens and tweens anymore! The Obama campaign used mobile communications to successfully revolutionize politics. We've seen it most recently used to raise awareness and money for disaster relief in Haiti.
March 11, Call center expert Carrie Chitsey, CEO of Austin-based TXT4 CRM, a former call center owner and partner in KPMG Global CRM practice will share how forward thinking call centers are dramatically reducing call center costs while improving customer satisfaction. Using r
HBU? ATEOTD, if your contact center has not figured out how to manage TXT, this presentation is for you! We promise it won't be TMI. lol :)
March 11, 2010
National Instruments, BLDG. C
$30 Members / $35 Non-members
Carrie Chitsey is CEO of TXT4 CRM, a MOBILE ENGAGEMENT company. TXT4 CRM partners with companies to design, develop and deploy innovative mobile marketing engagement solutions. She has had a distinguished career selling professional and relationship management solutions to large corporations and small businesses alike. She was responsible for selling and built more than 50 call centers and In 2005, she ventured out to build several of her own large call centers and is still active in the call center outsourcing business. Carrie is recognized by her peers as a Customer Relationship Management strategy innovator and thought leader. www.txt4crm.com
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