Supervisor Positions - Comptroller Call Center

  • 30 Jan 2018 12:51 PM
    Message # 5709434

    The Texas Comptroller of Public Accounts seeks proven leaders for multiple supervisory positions in the Taxpayer Services call center.

    JOB TITLE

    Program Supervisor V-VI (Tax Policy Division) (00001481)

    ESSENTIAL DUTIES AND RESPONSIBILITIES

    • Oversees the work of the Taxpayer Service team and plans, assigns, and supervises the work of team members.
    • Oversees the development and implementation of guidelines, procedures, policies, rules, and regulations and monitors compliance with policies and procedures. 
    • Establishes goals and objectives; develops and approves schedules, priorities and standards for achieving goals; and oversees program evaluation activities. 
    • Participates in the initiation, planning, organization, and coordination of program area activities and projects.
    • Performs other related duties as assigned.

    SALARY:

    $64,800 to $76,800 per year

    Salary is contingent upon qualifications and is subject to salary administration and budgetary restrictions.

     APPLICATIONS MAY BE FILED ONLINE AT:

    https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00001481&tz=GMT-05:00

    PLEASE NOTE:

    All applications must contain complete job histories, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information.

    APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS:

    Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. In order to complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile. Go to CAPPS Recruit to Sign In (Link: https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en)

    Unless otherwise indicated on specific postings, regular attendance is an essential job requirement of all positions. Your application for employment with the Comptroller of Public Accounts may subject you to a criminal background check. All positions requiring a degree and/or licensing require proof of degree and/or license at time of interview. If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request. Only applicants scheduled for interviews will be contacted.

P.O. Box 14300, Austin, TX 78761-43  |  email: info@austincontactcenter.org 

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