Frequently Asked Questions


Question:

How do I register for an event?

Answer:

Step 1 - Click "Register"

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Step 2 - provide an email

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Step 3 - select Member or Non-member price range. **If you are a member, you will see both MEMBER & NON-MEMBER price ranges. Non-members will only see one price.

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Step 4 - fill out registration form for this event

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Step 5 - review the event registration information then submits the registration and pay via PayPal

>> I still need help?


Question:

How do I pay via PayPal?

Answer:

Once you have completed the registration form, you will be sent to a PayPal page to complete the online registration. (see below for page example)PayPal3.gif

 

 

 

 

 

If you Paypay have a PayPay account, simply click [Don't have a paypay account? Countinue...] button (highlighted in RED)

Next, complete the form with your credit card information.
(see below for page example)

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>> I still need help?


Question:

Do you have a non-eating rate?

Answer:

Not at this time.


Question:

Can I pay at the door for a luncheon or workshop?

Answer:

Sure. However the price of the luncheon or workshop will increase. Please see the event payment information for further details about Workshop "At Door" cost.

Luncheon "At Door" Prices: (Seats are limited and not guaranteed.)

  • Members – $35.00
  • Non-member - $40.00

Question:

What is the last day to register for any event?

Answer:

Registration will be closed two days before the event. "At Door" prices will apply there after. If you are sure that you are going to attend and would like to send a courtesy email, contact info@austincontactcenter.org.

Deadline Example:

  • Event Date – Thursday
  • Event Registration Closed - Tuesday
  • Last Day to Register – Tuesday (end of day)

Question:

Will I receive a confirmation after payment and registration?

Answer:

Yes. If you do not receive confirmation email from our event management system and a PayPal receipt, you are not considered registered.

Your registration will be cancelled and “At Door” registration prices will apply. We do not issue event invoices, nor do we reserve seats without payment.

To confirm your registration, contact info@austincontactcenter.org.


Question:

What is the difference between renew or upgrade my membership?

Answer:

Renew: You have a membership with ACCA and you are looking to extend your membership for another year.

Upgrade: You are considered a "GUEST" with ACCA and you are looking to become a member of ACCA  


Question:

How do I upgrade or renew my membership?

Answer:
  1. Log-in using your email & password. If you don't remember, click "forgot password"
  2. Once logged in click "View Profile".
  3. Click "Upgrade" if you are a GUEST or click "Renew" if you current member.
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  4. Select the your membership level and click "submit"

  5. Continue to Paypal for payment.
  6. You should receive two emails; 1. Membership Confirmation 2. Paypal Payment. If you do not, your membership is not complete.

Question:

How do I add an employee to my current membership?

Answer:

It's simple. To add an employee to your membership, just follow these 3 easy steps:

  1. Have the employee complete a membership application, but select "GUEST/NON-MEMBER".
  2. Email Tio Tapia with the updated information & new addition. We will manually change their status to a member.
  3. Each employee will receive a confirmation email once their membership has been changed and added. They may have to log-in after the level change to ensure that their membership status has been activated.

**You can also use this process to add anyone to the email & information list as well.  

P.O. Box 14300, Austin, TX 78761-43  |  email: info@austincontactcenter.org  |  Phone: 512.551.1256

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