Our Committees

COMMUNICATION

The Communications Committee is a source of current and relevant information about the local, national and international contact center community for ACCA members.  Specifically, the committee members publish a quarterly newsletter, and conduct periodic member surveys. 

Vice President: Lauren Kurtz | Adecco

EMAIL: info@austincontactcenter.org


EDUCATION

The Education Committee selects contact center tour sites, topics and speakers for monthly meetings and the annual conference. 

Vice President: Jewell Parker | DentaQuest 

EMAIL: info@austincontactcenter.org


Events

The events committee plans the logistics for all ACCA events including site selection, menus, door prizes, registration, coordinates member of the month recognition, etc…This is a great opportunity for party planners.

Vice President: TBD  

EMAIL: info@austincontactcenter.org


MEMBERSHIP | ACCA Ambassadors

The membership committee works to recruit new members and to retain current members, and regulates the quality of membership benefits

 

Vice President: Brian Morton | Simplify

MISSION: The goal of the Membership Committee is to build and retain an active membership by promoting and providing access to benefits that support member’s success.

EMAIL: membership@austincontactcenter.org


SOCIAL MEDIA AND MARKETING

The marketing committee promotes awareness of the ACCA and ACCA events and strives to provide access to information sharing and networking through a variety of convenient channels via a robust web presence and an online campus.

 

Director: Michelle Wegmann | Texas Guarantee

 

MISSION: We provide access to information sharing and networking through a variety of convenient channels via an online campus.

EMAILmarketing@austincontactcenter.org 

P.O. Box 14300, Austin, TX 78761-43  |  email: info@austincontactcenter.org  |  Phone: 512.551.1256

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