Managing Generations in the Workplace

  • 14 Feb 2013
  • 11:00 AM - 1:00 PM
  • Dave & Busters, 9333 Research Blvd, Austin, TX 78759
  • 23

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  • Guests & General Public

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Managing Today's Multi Generational Workforce

In a recent survey, one-third of workers reported they had been offended by someone of a different generation at work. At least 33% of those in your office have been insulted, hurt or upset by a remark, a joke, an outfit or an attitude.

For the first time in history, four generations-Traditionalists, Baby Boomers, Generation X (or Gen Xers), and Millennials are working together under the same roof. A definite lack of awareness exists among these four distinct groups. Typically, those of each generation feel they know best or better than those who came earlier, and certainly much better than the new kids on the block. This leads to management challenges, disruption and productivity issues.

 

Managing Generations in the Workplace helps build awareness that will lead to better hires, happier employees, stronger teams, and healthier organizations. It helps participants understand what makes each generation unique, and how each adds its own perspective and value to the workplace.

 

In this interactive presentatioin, participants learn a process for navigating generational communication more effectively. The course will boost workplace functionality by teaching specific generation values and to better manage expectations. Practicing generational competence skills helps to build an understanding of why people do what they do. It builds awareness that leads to more effective collaboration and better decisions for your organization.

 

Lunch and networking 11:00AM-11:30AM

Program 11:30AM-1:00PM

$30 Members / $35 Non-members

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Speaker:

John D. Males | Senior Facilitator and Consultant

John spent 11 years on the management team of Continental Airlines, taking part in what is recognized as one of the largest and most significant corporate turnarounds in American business history,  used in case studies worldwide for its exceptional business practices.  Using these best practices, John also founded a successful property management company whose recognized brand and business systems were acquired by a much larger firm in 2001.  With more than 20 years experience in corporate turnaround environments, John brings expertise to his clients in the areas of management, sales, negotiations and branding. His passion is working with clients and workshop participants to seed new thought, correct course and build winning teams. John helps clients increase employee satisfaction, lower turnover, increase revenue and raise profit margins.

 

John is a graduate of Baylor University's top ranking entrepreneurship and international business programs. He is a professional coach and a certified cultural diversity skills facilitator, and trained in Psychological Kinesiology and Re-Evaluation Counseling (RC). John is a member of the American Marketing Association, the Central Texas Storytellers Guild, the American Society for Training and Development and the International Coach Federation

P.O. Box 14300, Austin, TX 78761-43  |  email: info@austincontactcenter.org 

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