Gila Corporation Contact Center Tour - Morning Tour

***SOLD OUT!*** See AFternoon Tour ***

NOTE: NO onsite registration available. Limited to 30 people per tour.

Gila Corporation offers outsourced collections, payment

processing and call center services to governmental entities, financial and higher education institutions nationwide. Through its strategic business units, Municipal Services Bureau (MSB) and Gila Group, Gila Corporation empowers more than 300 talented

employees with advanced technology, data management tools and leading edge business practices to exceed the expectations of its clients. MSB collects delinquent court fines, fees and debts for a wide variety of governmental entities nationwide. Gila Group specializes in outsourced collections and customer service functions for financial institutions.

MSB | Our Mission  

Founded in 1991, Municipal Services Bureau (MSB) offers

outsourced collections, payment processing and call center services to governmental entities nationwide. We empower talented employees with advanced technology, data management tools and leading edge business practices to exceed the expectations of our clients.

MSB | Our Vision

Municipal Services Bureau (MSB) will become the leading

provider of outsourced revenue recovery products and services to governmental entities in the country. We will partner with each client to deliver exceptional results. Our employees will continually provide innovative solutions and unequalled levels of client care. Through our work, we will create additional opportunities for our clients and our employees. MSB is highly automated and able to offer our clients flexible, innovative solutions to their collections needs. The following resources

make MSB the leading government collections provider:

• Industry-specific software, customized for government collections
• Electronic transfer of accounts through a secured interface
• Online, real-time access to your accounts
• Highly trained, bilingual collection staff
• In-house, national skip-tracing resources
• State-of-the-art VOIP technology
• Sophisticated payment processing capabilities
• Wide variety of payment options
• Extended business hours, tailored to client requirements