Make Time for Success

  • 11 Feb 2016
  • 11:15 AM - 1:00 PM
  • Dave & Busters, 9333 Research Blvd, Austin, TX 78759
  • 7

Registration

  • Guests & General Public
  • Verified by email address

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Make Time for Success

Time management is a misnomer actually.  We cannot manage time.  It ticks on irreversibly and no matter how organized we are we cannot create more than 24 hours in a day.  Managing time is about managing yourself.  It’s about focus, purpose and priorities. Time today can be perceived as a commodity, an extremely valuable commodity, that we are perpetually short of.  All we can manage is how we utilize our time.  Since we cannot increase the supply of time, all we can do to balance our lives is manage demand.  This is the basic underlying principal of effective time management.  If you are stressed out, pulled in too many directions and WANT TO DO SOMETHING ABOUT IT, this workshop is for you!

Workshop Objectives:

  1. Set Priorities and find time for the things that really matter
  2. Improve Delegation and Follow-up skills
  3. Identify time robbers and how to overcome them

Lunch and networking 11:15AM-11:45AM

Program 11:45AM-1:00PM

$30 Members / $35 Future Members

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About the Speaker: Jewell Parker, EMBA, PMP

DentaQuest | Customer Service Director

 

Jewell Parker is a self described “customer service evangelist”.  She has more than 25 years’ experience in service operations and customer relationship management, conflict resolution and process improvement.  She is currently the Director of Customer Service for DentaQuest, a Dental Benefits Administration company.  Previous to DentaQuest Jewell was involved with several start-ups including her own consulting firm with clients including Sherwin Williams, Verizon, Austin Community College, Austin Energy, CIGNA and Austin Community College.

Jewell has a B.A. from Purdue University and an Executive MBA from Walden University.  She is a certified Project Management Professional (PMP), ISO Internal Auditor, Six Sigma Green Belt and Crucial Conversations facilitator.  She is the current President of the Austin Contact Center Alliance Board of Directors and Lead Facilitator for the ACCA Service Leadership Academy.

P.O. Box 14300, Austin, TX 78761-43  |  email: info@austincontactcenter.org 

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