ACCA Service Leadership Academy

  • 08 Mar 2016
  • 21 Jun 2016
  • 13 sessions
  • 08 Mar 2016, 5:30 PM 8:30 PM
  • 22 Mar 2016, 6:30 PM 9:30 PM
  • 29 Mar 2016, 6:30 PM 9:30 PM
  • 12 Apr 2016, 6:30 PM 9:30 PM
  • 19 Apr 2016, 6:30 PM 9:30 PM
  • 26 Apr 2016, 6:30 PM 9:30 PM
  • 03 May 2016, 6:30 PM 9:30 PM
  • 10 May 2016, 6:30 PM 9:30 PM
  • 17 May 2016, 6:30 PM 9:30 PM
  • 24 May 2016, 6:30 PM 9:30 PM
  • 07 Jun 2016, 6:30 PM 9:30 PM
  • 14 Jun 2016, 6:30 PM 9:30 PM
  • 21 Jun 2016, 6:30 PM 9:30 PM
  • DentaQuest, 11044 Research, Bldg. D, Ste. 400, Austin, TX
  • 14

Registration

  • Includes SLA registration & 1 Year ACCA membership

ACCA Service Leadership Academy


What is your organization doing to prepare leaders for success? ACCA's Service Leadership Academy provides new leaders with the solid foundation needed to make a successful transition into a management role. In 12 sessions, participants will learn and apply the skills and the confidence to plan, organize, coach, motivate, delegate and communicate in order to be an effective leader.  If your company doesn't offer a robust leadership development program, join ours!

How Participants Benefit:

·          Understand what a leader is…and is not

·          Discover your own unique leadership style and which leadership attributes you already possess

·          Get comfortable giving presentations and communicating effectively to any size group

·          Develop expert employee selection, retention and performance management strategies

·         Learn strategies to effectively manage and motivate a team, including “difficult people”

·        Create a personal career development plan that puts what you’ve learned into practice

Be one of the first to get certified in a program that is becoming an industry standard >>brochure

12 sessions | Tuesdays, March 8 - June 14, 2015

(no classes on 3/15, 4/6 and 5/31)

5:30PM-8:30PM

$995 Members | $1295 Future members

Registration includes text book, course material, graduation dinner and Fall Symposium 2016 registration

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P.O. Box 14300, Austin, TX 78761-43  |  email: info@austincontactcenter.org 

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