ACCA Service Leadership Academy

  • 10 Mar 2015
  • 5:30 PM
  • 02 Jun 2015
  • 8:30 PM
  • LegalZoom Call Center, 9900 Spectrum Dr., Austin, TX 78717
  • 14

Registration

  • 10 monthly payments $89.50/mo
  • 10 monthly payments $129.50/mo

Registration is closed

ACCA Service Leadership Academy


What is your organization doing to prepare leaders for success? ACCA's Service Leadership Academy provides new leaders with the solid foundation needed to make a successful transition into a management role. In 13 sessions, participants will learn and apply the skills and the confidence to plan, organize, coach, motivate, delegate and communicate in order to be an effective leader if your company doesn't offer a robust leadership development program, join ours!

How Participants Benefit:

·          Understand what a leader is…and is not

·          Discover your own unique leadership style and which leadership attributes you already possess

·          Get comfortable giving presentations and communicating to any size group

·          Develop expert employee selection & retention strategies

·         Learn strategies to effectively manage and motivate a team, including “difficult people”

·        Create a personal career development plan that puts what you’ve learned into practice

Be one of the first to get certified in a program that will fast become an industry standard >>brochure

13 sessions | Tuesdays, March 10 - June 2, 2015

5:30PM-8:30PM

$995 Members | $1295 Non-members

Registration includes text book, course material and Fall Symposium 2015 attendance

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P.O. Box 14300, Austin, TX 78761-43  |  email: info@austincontactcenter.org 

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