Join ACCA for our Fall Symposium on Thursday, September 12, 2019 in North Austin! Symposium is a full-day conference and ACCA’s premier annual event that unites industry leaders, dynamic speakers, and state-of-the-art resources for contact center professionals in Central Texas.

What you can expect:

-a full day of exciting programming
-the latest industry trends and technology
-learn how to position yourself and your organization for long-term success
-networking and mingling with industry leaders
-a TON of fun!

If this is your first time joining us at Symposium, welcome! For our returning members and guests, glad to have you back! We’re so excited to host you.

For 2019, we are offering FOUR educational tracks for attendees:
-Talent and Retention
-CX (Customer Experience)

The day kicks off with our keynote speaker, nationally recognized employee training expert Jeff Toyster. In addition, the Austin Chamber of Commerce will provide their annual state of the contact center industry in Central Texas.

Have a topic you’re super passionate about? Apply to present at the ACCA Symposium!

Lunch will be provided, industry partners will be exhibiting on site, and there will be plenty of time for networking and connections.

Interested in becoming an ACCA sponsor and getting your product/service directly in front of your target audience? Reach out to become a Symposium exhibitor and/or sponsor! Booth and table-top exhibit spaces are available: contact us to apply and learn more!

Above all, the ACCA Fall Symposium is a day of professional development and FUN: interactive seminars, innovative ways to make your job easier, awesome speakers, great food, and networking with the best in the industry.

Event Details:

Austin Contact Center Alliance Fall Symposium

Date and Time: Thursday, September 12, 2018 • 7:45 a.m. - 4:30 p.m.

Location: UT Commons at the JJ Pickle Research Center, 10100 Burnet Road, Bld. 137, Austin, Texas 78758 (across the street from the Domain)

General Admission Cost:

Early Registration -$100.00

Pre-Registration - $150.00 (Members)  

$200.00 (future-members)

Day of Event On-Site Registration - $175 Members / $225 Future-members


We look forward to seeing YOU in Austin this September!


















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535 E. 5th St., Austin, TX 78701  | 

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